The Rains ISD Police Department is dedicated to providing the most professional and courteous police service possible to all citizens. This page gives a brief overview of the ways to compliment exemplary performance or file a complaint against a Police Department employee.
If you see a Rains ISD Police Department employee exhibit outstanding behavior, tell the employee - or us - about it. Here are some ways you can compliment an employee:
Write a letter and send it to the address below, or send an email to brimerl@rainsisd.org. The compliments will be received by the Chief of Police at:
Rains Police Department
1759 W. US Hwy 69
Emory, TX 75440
brimerl@rainsisd.org
Commendation letters and compliments are logged and placed in the employee's permanent personnel file.
Call the Rains ISD Police Department at (903) 473-2222 ext. 4136 and ask to speak with the employee's supervisor.
If you are unsure of the employee's name, describe the employee and list the specific actions or demeanor that impressed you. Mention the location, date and time the incident occurred if possible.
The Cat Compliment program lets you publicly appreciate any Rains ISD employee who goes above and beyond what is expected. Nominees receive special recognition from the Superintendent and fellow staff members, along with a commemorative pin and certificate.
You can find the nomination form along with more information on the Cat Compliment program by clicking the button below.
When a citizen has a complaint of any type filed against a Rains ISD Police Department employee the complaint is directed to the Chief of Police who will by policy order the investigation of the complaint. The Complaint Form can be obtained by clicking the button below, or contact the Chief of Police during normal business hours.
Pursuant to Texas Government Code § 614.022, COMPLAINTS MUST BE SUBMITTED IN WRITING AND SIGNED BY THE PERSON MAKING THE COMPLAINT.
Texas law requires that all complaints against police officers be in writing and signed by the person making the complaint. Complaints must be made within 30 days of the incident unless special circumstances exist. The person who was wronged must file the complaint; other persons may five statements as witnesses.
Pursuant to Texas Government Code § 614.023, A COPY OF THE COMPLAINT MUST BE GIVEN TO THE OFFICER OR EMPLOYEE.
The Chief of Police will ensure that a thorough investigation of your complaint is conducted. Just as persons who are arrested must be told the charges against them. a police employee must be made aware and given a copy of the complaint before any action is taken. When the investigation is completed, you will be notified of the results and action taken.
